Shipping Policy

At Lucy Journies, we are committed to delivering your orders promptly and safely. Please review our shipping guidelines below:

Payment Method
We only accept Cash on Delivery (COD) payments. Payment is due at the time of delivery.

Processing Time
Orders are typically processed within 2 to 3 business days after placement.

Delivery Time
Delivery usually takes between 5 to 10 business days, depending on your location and courier service.

Shipping Areas
We currently ship to addresses within the designated service regions. Please ensure your delivery address is complete and accurate to avoid delays.

Delivery Issues
If your order is delayed or you encounter any issues with delivery, please contact us promptly at [email protected].

Shipping Charges
Shipping fees, if applicable, will be communicated at the time of order.

Customer Responsibility
Please ensure someone is available to receive the package at the delivery address during the scheduled delivery window. Failure to receive the package may result in additional charges or cancellation.

Contact Us
For any questions related to shipping, please email us at [email protected].