Welcome to Lucy Journies. By using our services and purchasing products, you agree to the following terms and conditions:
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability or errors in pricing.
Payment
We offer Cash on Delivery (COD) as the sole payment method. Payment must be made in full at the time of delivery.
Delivery
Orders are usually processed and delivered within 5 to 10 business days. Delivery times may vary based on location and external factors.
Returns and Refunds
Returns must be requested within 14 days of receiving the order. Refunds are processed only in cash after inspection of the returned items. Please refer to our Returns and Refunds Policy for more details.
Product Information
We strive to provide accurate product descriptions and images. However, slight variations may occur due to manufacturing or display differences.
Liability
Lucy Journies is not liable for any direct or indirect damages arising from the use of our products. Customers are responsible for proper use and care of purchased items.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Continued use of our services signifies acceptance of any changes.
Contact
For any questions or concerns regarding these terms, please contact us at [email protected].